Farmer Foodie Direct will not liable for late or non-deliveries under the following circumstances:

1.    The recipient is not present at the address given at the time the delivery was requested to take place.

2.    The address given was incorrect.

3.    No such recipient with the information provided at the given address.

4.    Contact number provided was not reachable or valid for to us to make reasonable attempts to contact the recipient in order to execute the order successfully.

5.    In the event of any non-delivery, no requests for refund will be accepted due to the perishable nature of our produce.

6.    Refusal of any item by the recipient will still be considered as delivered and no refund will be accepted.

7.    In the case of delayed delivery due to circumstances beyond our control, Farmer Foodie Direct will not be held liable for any claims.

Deliveries to multiple venues, even under the same customer bill, will be charged as separate deliveries.

Delivery Charges 

The areas we deliver to cover a radius of 30km which includes most of the postcodes within Klang Valley. You may input your address within the top right corner of our website (where the shopping cart icon is) to check if it falls within the coverage area.

You may check the delivery charges by inputting your address and the charges will appear during checkout. 

0-9km - RM8 

11-15km - RM15 

16-20km - RM20 

21-25km - RM25

26-30km - RM30 

* Kindly be informed that for all of our customer's safety, all deliveries to high rise buildings (e.g: apartments, condominiums, malls, SoHo buildings, hotels, hospitals, restaurants etc) will be delivered to the recipient only at the drop-off point or lobby of the buildings.