Farmer Foodie Direct will not liable for late or
non-deliveries under the following circumstances:
The recipient is not present at the
address given at the time the delivery was requested to take place.
The address given was incorrect.
No such recipient with the
information provided at the given address.
Contact number provided was not
reachable or valid for to us to make reasonable attempts to contact the
recipient in order to execute the order successfully.
In the event of any non-delivery, no
requests for refund will be accepted due to the perishable nature of our
Refusal of any item by the recipient
will still be considered as delivered and no refund will be accepted.
In the case of delayed delivery due
to circumstances beyond our control, Farmer Foodie Direct will not be held
liable for any claims.
Deliveries to multiple venues, even under the same customer
bill, will be charged as separate deliveries.
The areas we deliver to cover a radius of 30km which includes most of the postcodes within Klang Valley. You may input your address within the top right corner of our website (where the shopping cart icon is) to check if it falls within the coverage area.
You may check the delivery charges by inputting your address and the charges will appear during checkout.
0-9km - RM8
11-15km - RM15
16-20km - RM20
21-25km - RM25
26-30km - RM30
* Kindly be informed that for all of our customer's safety, all deliveries to high rise buildings (e.g: apartments, condominiums, malls, SoHo buildings, hotels, hospitals, restaurants etc) will be delivered to the recipient only at the drop-off point or lobby of the buildings.